• Rest Assured Policy

  • For All AVID Events During COVID-19

    AVID Center is committed to your success and to delivering the best professional learning possible. We want to make sure that you and your teams have an impactful and fulfilling professional learning experience.

    The safety and health of our educators and communities are very important to us. For face-to-face trainings and professional learning events for 2021, we continue to monitor the feasibility of hosting those events in specific locations. When a live event is not possible due to environmental factors, your event will automatically be converted to a similar digital experience.

    For all events, if you need to cancel, here is our policy:

    • If you cancel up to five business days prior to your professional learning experience, you can reschedule or receive a full credit or refund.
    • If you cancel with less than five business days’ notice prior to the start of your professional learning experience, or do not attend the event without canceling, you will be eligible for a credit minus a $75 cancellation fee.

    If you have questions, please contact the AVID Care Team at 1-833-284-3227 or [email protected].

    This policy is subject to change based upon prevailing conditions.