• Rest Assured Policy

  • For Face-to-Face Events
    During COVID-19

    The safety and health of our educators and communities are very important to us. For face-to-face trainings and professional learning events in April through August 2020, if you are unable to attend due to district-imposed travel restrictions or personal concerns about health and safety, AVID Center will transfer your registration for Summer Institute into AVID DigitalXP, our completely online professional learning experience, or if you desire, grant you a credit voucher or refund. For other face-to-face trainings and professional learning events during this time period, we will provide a voucher for a future training or professional learning event, or waive any cancellation or processing fees and provide a full refund. Bear with us as we monitor developments related to COVID-19 and assess the potential need to cancel scheduled events in specific locations.

  • AVID Virtual Learning Events
    Rest Assured Policy

    AVID Center is committed to your success and to delivering the best professional learning possible. We want to make sure that you and your teams have an impactful and fulfilling professional learning experience, and we will work with you to select new dates.

    If you need to cancel, here is our policy:

    • If you cancel up to 5 business days prior to your digital learning experience, you can reschedule or receive a full credit or refund.
    • If you cancel with less than 5 business days’ notice prior to the start of your digital learning experience, or do not attend the event without canceling, you will be eligible for a credit minus a $75 cancellation fee.
  • If you have questions, please contact the AVID Care team at 1-833-284-3227 or [email protected].

    This policy is subject to change based upon prevailing conditions.