AVID Center is committed to your success and to delivering the best professional learning possible. We want to make sure that you and your teams have an impactful and fulfilling professional learning experience.
For a change to, or cancellation of, an AVID event registration, participants should provide written notice by completing the online Contact Form. This form should be used instead of email or other types of communication.
The safety and health of our educators and communities are very important to us. For face-to-face trainings and professional learning events, we continue to monitor the feasibility of hosting those events in specific locations. When a live event is not possible due to environmental factors, your event will automatically be converted to a similar digital experience, if appropriate.
AVID Cancellation Policy:
AVID Summer Institute™, SI Pop-Up™, and Summer AVID Ignite® Registrations Not Listed in AVID Agreements
Paid in Full
Cancellation Time:
At the time of registration to May 1
Result:
Refund or credit voucher
Fees:
No fee
Cancellation Time:
May 2 to more than 3 weeks before the event
Result:
Refund or credit voucher
Fees:
$150 cancellation fee
Cancellation Time:
3 weeks before the event to the day before the event
Result:
Refund or credit voucher
Fees:
50% of the registration fee
Cancellation Time:
Day of event, no-show, or late cancellation
Result:
Not eligible for refund or credit voucher
Fees:
Full amount of the registration fee
Vouchers issued are valid until December 31 of the year following the cancellation and are redeemable for any future AVID event, products, or services (excluding any purchases made through myavidstore.com, which is managed by a third-party vendor, HALO). Vouchers may not be used to pay for past events.
Not Paid in Full
Cancellation Time:
At the time of registration to May 1
Result:
AVID Center will delete your registration upon receipt of cancellation notice
Fees:
No fee
Cancellation Time:
May 2 to more than 3 weeks before the even
Result:
AVID Center will invoice (Not eligible for refund or credit voucher)
Fees:
$150 cancellation fee
Cancellation Time:
3 weeks before the event to the day before the event
Result:
AVID Center will invoice (not eligible for refund or credit voucher)
Fees:
50% of the registration fee
Cancellation Time:
Day of event, no-show, or late cancellation
Result:
AVID Center will invoice (not eligible for refund or credit voucher)
Fees:
Full amount of the registration fee
No access or materials will be available for any portion of the event.
AVID Cancellation Policy:
AVID Summer Institute, SI Pop-Up, and Summer AVID Ignite Registrations Listed in AVID Agreements
Paid in Full
Cancellation Time:
Not applicable (cancellation can occur before or on the day of the event or nonattendance)
Result:
Automatic credit voucher
Fees:
No fee
Vouchers issued are valid until December 31 of the year following the cancellation and are redeemable for any future AVID event, products, or services (excluding any purchases made through myavidstore.com, which is managed by a third-party vendor, HALO). Vouchers may not be used to pay for past events.
Not Paid in Full
Cancellation Time:
Not applicable (cancellation can occur before or on the day of the event or nonattendance)
Result:
AVID Center will delete your registration upon receipt of cancellation notice
Fees:
No fee
No access or materials will be available for any portion of the event.
AVID Cancellation Policy:
Regional Path to Schoolwide®, School Year AVID Ignite, and National Conference
Paid in Full
Cancellation Time:
More than 60 days before the event
Result:
Refund or credit voucher
Fees:
No fee
Cancellation Time:
1–60 days before the event
Result:
Refund or credit voucher
Fees:
$75 cancellation fee
Cancellation Time:
Day of event, no-show-or late cancellation
Result:
Not eligible for refund or credit voucher
Fees:
Full amount of registration fee
Vouchers issued are valid until December 31 of the year following the cancellation and are redeemable for any future AVID event, products, or services (excluding any purchases made through myavidstore.com, which is managed by a third-party vendor, HALO). Vouchers may not be used to pay for past events.
Not Paid in Full
Cancellation Time:
More than 60 days before the event
Result:
AVID Center will delete your registration upon receipt of cancellation notice
Fees:
No fee
Cancellation Time:
1–60 days before the event
Result:
AVID Center will invoice (not eligible for refund or credit voucher
Fees:
$75 cancellation fee
Cancellation Time:
Day of event, no-show, or late cancellation
Result:
AVID Center will invoice (not eligible for refund or credit voucher)
Fees:
Full amount of the registration fee
No access or materials will be available for any portion of the event.
Cancellation by AVID Center
If AVID Center cancels an event and the registrant is unable to, or chooses not to, attend another event, AVID Center will refund or issue a credit voucher for 100% of the registration cost if payment has already been received.
AVID Center may make the decision to cancel an event due to low enrollment. Registrants will be notified via email and other available options will be given at that time.
Please note: AVID Center is not responsible for making, changing, or canceling any hotel or airfare reservations.
For questions or if you need to discuss an emergency or special circumstance, please contact the AVID Care Team at 1-833-284-3227 or avidcare@avid.org.
